Evidently someone at the library is trying to justify their position and prove relevancy. I received a "bill" from the Patron Services Department at the Dekalb Library Processing Center (who knew libraries were so complex?) stating that I owned $6 in overdue fines. Keep in mind that all books had been returned.
Just so you'll know, Mooncake got hidden under the couch and it took a while to uncover it.
The postage for this library bill cost $0.335. Adding printing, paper, and who knows what kind of salary/administrative overhead probably took the cost of generating and mailing this bill close to the amount I actually owe them.
Funny thing is, I can walk into a library and check out a book without paying this, yet they're spending money to try to collect it.
You'd think that I had checked out the Rosetta Stone and failed to return it or something.
If you're reading this elsewhere, this posting originated on my blog at http://adaddy.blogspot.com.
1 comment:
They have that marvelous automated phone system to notify you when you ask for a book to be held for you ... wonder why they don't use it to remind you about due dates!
Or, gasp ... email!
Small investment, big cost-savings.
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